TEAMASSISTENZ KUNDENSERVICE (M/W/D)

Your tasks

• Active support of the technical team in all administrative and organizational matters
• Telephone service, appointment coordination and task tracking
• First point of contact for our business customers in the event of faults and complaints
• Processing and forwarding of complaint requests and incident reports to colleagues in the support team and joint solution finding for the customer
• Agreement of service and maintenance appointments, control, tracking and documentation
• Pre- and post-project acceptance, scheduling, follow-up and documentation
   

Your profile

• You have completed commercial or technical training
• ideally you have already gained experience in technical customer service
• You enjoy solving new challenges and problems every day
• Your positive charisma and your open and friendly manner help you to keep calm in stressful situations
• With flexibility and a good structure, you can keep an eye on several tasks at the same time
• You are reliable and value the responsible implementation of your tasks
• You are confident in using the relevant MS Office programs
• Very good knowledge of German and English is required
   

What we offer you

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• a varied job in a young team and a modern working environment
• An open-ended employment contract with 30 days of vacation
• flexible and regulated working hours
• an attractive salary, company pension scheme and pensionable benefits
• Smartphone, notebook and work clothes
• Sufficient parking spaces in Büronähe
• Free M-membership in the Urban Sports Club
   

You feel addressed?

Then we are looking forward to receiving your application and to getting to know you.

Please send your application documents by email to personal@comperi.de

You can reach our colleague Özlem Akmanci for questions at any time at +49-8131-9089-41